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| Ordering in North America: Can I pay with a creditcard? Can I pay with cash or a money order? Can I pay with a personal check? How will my order by shipped? Ordering outside of North America: Can I pay with a creditcard? Can I use Paypal in my country? Can I pay with cash or money order? Can I pay with a personal cheque? How will my order by shipped? Other shipping questions How much is shipping? How long will it take to get my order? Does Penelope really run this site? What if my order comes arrives mangled, incomplete, or wrong? How do I contact you with any questions? |
| North American Orders: Can I pay with a creditcard? Yes. We use Paypal for all creditcard orders. It’s easy and secure. Click the “buy now” buttons to open a shopping cart. Domestic shipping and any applicable (CA state) tax will be added at the end of your transaction. There is no fee for you to use Paypal. Can I pay with cash or a money order? Yes, email me to calculate your shipping, then send your payment, with order and shipping address to PO Box 5001 Berkeley CA 94705. You may use the printable online order form. US$ only. Can I pay with a personal check? Personal checks from the United States are accepted. Orders are sent after a ten-day clearing period. Make checks payable to "penelope.net". See cash ordering above. How will my order by shipped? By US mail, either First Class, Media Mail, or Priority Mail depending on the weight and contents. *Airmail for Canadian orders. |
| Orders for outside North America: Can I pay with a creditcard? Yes. We use Paypal for all creditcard orders. It’s easy and secure. There is no fee for you to use Paypal. There are two ways: 1. Fill out the creditcard order form and we will calculate your shipping charges and send you a Paypal payment request. -or- 2. You may use the “buy now” buttons, but the pre-set shipping fee may not cover your Airmail shipping costs. If this is the case we will send a further payment request for the extra shipping. Can I use Paypal in my country? Yes, it is very likely. Paypal is available in 190 countries and 17 currencies. We can only accept International creditcards through Paypal. Can I pay with cash or money order? Yes, you may send US$ or International Postal money orders. Please email me at the address below to calculate your shipping costs. Can I pay with a personal cheque? No, personal cheques are only accepted from US buyers. How will my order by shipped? By US Airmail. |
| How much is shipping? It varies by weight and country. For example, shipping CDs in the US or to Canada is $2, but can cost more elsewhere. US shipping amounts are pre-set if you use the Paypal "Buy Now" buttons. *Canadians note: Tshirts, LPs and vinyl singles may cost more than the pre-set shipping amount, and you should read the info on "Orders outside North America.. How long will it take to get my order? |
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| penelope.net PO Box 5001 Berkeley CA 94705 |